Why Does a Twin Shaft Shredder Reverse Frequently?

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Why Does a Twin Shaft Shredder Reverse Frequently?
Frequent reversing can result from dense feed, oversized metal, uneven loading or incorrect control settings. Learn what operators should check first.

Automatic reversing is a normal protection function in a twin shaft shredder.

When the working load becomes too high, the control system briefly stops forward rotation, reverses the shafts to release or reposition the material, and then returns to forward shredding.

An occasional reverse cycle does not necessarily indicate a fault. Frequent reversing, however, can reduce output and may indicate unsuitable material, excessive feeding, cutter wear or an incorrect control setting.

Operators should identify the cause before increasing the motor-current limit or changing the control program.

Understand the Purpose of Automatic Reversing

A twin shaft shredder works by gripping and tearing material between two low-speed cutter shafts.

During normal operation, the load changes as different pieces enter the cutting chamber. A thick or irregular object may temporarily require more torque than the surrounding material.

The control system monitors working conditions such as motor current. When the preset overload point is reached, the machine may:

  1. Stop forward rotation

  2. Reverse the cutter shafts

  3. Release or reposition the material

  4. Stop again

  5. Resume forward shredding

This protects the motors, reducers, shafts and cutters from prolonged overload.

Removing the reversing function is not a proper solution to repeated overload.

Check Whether Too Much Material Is Being Fed

Overfeeding is one of the most common causes of frequent reversing.

This can happen when:

  • Several bales are placed into the hopper together

  • The feeding conveyor runs too fast

  • A grab crane drops a large load directly into the cutting chamber

  • Material accumulates above the cutters

  • The next bale is loaded before the previous bale has opened

The shredder needs space for the material to rotate, settle and enter between the shafts.

If excessive weight presses down on the working material, the cutters may not be able to release or reposition difficult pieces during a reverse cycle.

What to Check

  • Reduce the feeding-conveyor speed

  • Feed one dense bale at a time

  • Observe the hopper material level

  • Wait until the previous load has entered the chamber

  • Link conveyor operation to shredder motor current

  • Avoid dropping heavy material from excessive height

If reversing becomes less frequent after the feed rate is reduced, overfeeding was likely a major factor.

Dense Bales Take Longer to Open

High-density bales contain more material in the same volume and provide fewer gaps for the cutter hooks to enter.

The bale may remain compact while the cutters repeatedly attempt to grip the outer layers. Motor current rises, the shafts reverse, and the bale moves to a new position before forward shredding resumes.

Dense bales may require:

  • A longer interval between loads

  • Lower conveyor speed

  • A more suitable cutter-hook arrangement

  • Greater available shaft torque

  • Improved bale positioning

  • Pre-sorting of heavy material

Bale weight, dimensions and composition should be checked together.

A dense bale of thin aluminum may behave differently from a bale containing folded steel plate and solid metal parts.

Look for Oversized or Heavy Solid Objects

A shredder selected for light sheet-metal bales may reverse repeatedly when it encounters:

  • Solid steel shafts

  • Large gears

  • Thick structural sections

  • Heavy castings

  • Oversized plate

  • Large bearing housings

  • Thick reinforcing bar

  • Unidentified machine parts

These objects can be hidden inside compressed bales.

If the machine repeatedly reverses at the same point, stop the system safely and inspect the cutting chamber according to the manufacturer’s procedure.

Do not use hands, feet or loose tools to move material while the machine is energized.

Large solid objects should be removed during pre-sorting unless the shredder is specifically configured for them.

Long Wire and Strip Can Wrap Around the Shafts

Long flexible material can create a different type of overload.

Steel wire, cable, strip and sheet-metal ribbons may wrap around the cutter shafts instead of passing through the chamber. As more material gathers, the available cutting space decreases and motor current rises.

Possible signs include:

  • Gradually increasing reverse frequency

  • Reduced discharge volume

  • String-like material visible around the shafts

  • Material rotating without falling

  • Uneven load between the two shafts

  • Longer processing cycles

The machine should be isolated from power before the cutting chamber is inspected.

If long material is common in the feed, consider:

  • Pre-cutting

  • Pre-sorting

  • Adjusting the cutter configuration

  • Limiting maximum material length

  • Changing the feeding orientation

  • Cleaning the shafts more frequently

Check Whether Discharge Is Blocked

The problem may be below the cutting chamber rather than inside it.

Opened scrap occupies more volume than the original compressed bale. If the discharge conveyor cannot remove material quickly enough, loose scrap accumulates below the shafts.

This can restrict falling material and increase resistance in the cutting chamber.

Check:

  • Whether the discharge conveyor is running

  • Conveyor speed

  • Material accumulation at transfer points

  • Sidewall clearance

  • Oversized pieces in the chute

  • Conveyor-belt or chain movement

  • Downstream machine status

  • Interlock signals

Do not increase the shredder feeding rate until the discharge route is clear.

Inspect the Cutter Condition

Worn cutters do not grip and tear material as effectively as cutters in serviceable condition.

Rounded or damaged hooks may slide across the bale surface. The material remains in the chamber longer, causing repeated current increases and reverse cycles.

Cutter inspection should look for:

  • Rounded hook edges

  • Cracks

  • Chipped areas

  • Uneven wear

  • Loose cutter components

  • Excessive spacing

  • Material packed between cutters

  • Abnormal contact between rotating and fixed parts

Wear should be assessed according to the manufacturer’s limits. Not every rounded edge requires immediate replacement, but severely reduced gripping ability can noticeably affect production.

Examine Fixed Knives and Counter Components

The rotating cutters do not work alone. Fixed knives, cleaning fingers, spacers and chamber components help control material movement.

If these parts are worn, loose, bent or obstructed, scrap may not release properly from the rotating shafts.

Inspect for:

  • Loose fasteners

  • Bent cleaning components

  • Excessive clearance

  • Material trapped between fixed and rotating parts

  • Uneven contact

  • Visible cracking

  • Abnormal wear marks

Any inspection inside the shredder must follow lockout and isolation procedures.

Verify the Motor-Current Settings

If the overload threshold is set too low, the shredder may reverse during normal load changes.

If it is set too high, motors, reducers and shafts may remain overloaded for too long.

Control values should be set according to:

  • Motor rating

  • Drive system

  • Reducer configuration

  • Cutter arrangement

  • Processed material

  • Factory commissioning data

  • Manufacturer recommendations

Operators should not raise the current limit simply to prevent reversing.

First confirm that:

  • The feed is suitable

  • The chamber is clear

  • The cutters are in acceptable condition

  • The discharge system is running

  • The power supply is stable

  • The motor and reducer are operating normally

Control changes should be recorded so they can be reviewed later.

Check the Power Supply

Low or unstable voltage can affect motor performance.

The control panel should be checked for:

  • Incoming voltage

  • Phase balance

  • Loose electrical connections

  • Overheated terminals

  • Contactor condition

  • Overload-relay settings

  • Frequency-converter alarms, if used

  • Motor-current balance

A qualified electrician should perform electrical measurements.

Repeated alarms should not be reset without identifying the cause.

Compare the Load on Both Shafts

A twin shaft shredder normally uses two driven shafts. An abnormal difference between the two drive loads may indicate:

  • Material concentrated on one side

  • One shaft obstructed by wrapped material

  • Uneven cutter wear

  • Bearing resistance

  • Reducer problems

  • Motor problems

  • Incorrect assembly

  • Misalignment

Compare motor current under similar operating conditions.

A short difference during irregular feeding may be normal. A persistent difference requires inspection.

Listen for Abnormal Mechanical Conditions

Changes in operating sound can help identify mechanical problems, but they should be treated as inspection clues rather than a complete diagnosis.

Investigate:

  • Repeated knocking

  • Grinding

  • Sudden metallic impacts

  • Unusual reducer noise

  • Bearing noise

  • Excessive frame vibration

Stop the machine if abnormal noise is accompanied by:

  • Rising bearing temperature

  • Oil leakage

  • Visible movement of components

  • Smoke or burning smell

  • Damaged cutters

  • Electrical alarms

  • Severe or continuous vibration

Continuing to operate under these conditions can increase damage.

Check Reducer and Bearing Conditions

The reducer transfers motor power to the cutter shafts. Bearings support the rotating components under changing load.

Inspect:

  • Lubricant level

  • Oil condition

  • Oil leakage

  • Bearing temperature

  • Reducer temperature

  • Fastener tightness

  • Coupling condition

  • Foundation bolts

  • Abnormal vibration

A mechanical drive with excessive resistance can raise motor current even when the feed material has not changed.

Maintenance intervals should follow the equipment manual and actual working conditions.

Review Whether the Material Has Changed

Operators often assume the machine has developed a fault when the real change is in the incoming scrap.

Compare the current material with the material previously processed:

  • Are the bales heavier?

  • Is compression density higher?

  • Is the steel thicker?

  • Are there more solid parts?

  • Has wire content increased?

  • Is the material wet or muddy?

  • Are bale dimensions larger?

  • Has the binding method changed?

Purchasing scrap under the same general name does not guarantee that the material condition remains the same.

Production records should note major changes in bale weight, density and composition.

Use a Simple Troubleshooting Sequence

When reverse frequency increases, check the system in the following order.

Step 1: Reduce the Feed

Slow or stop the feeding conveyor and observe whether the shredder returns to normal operation.

Step 2: Clear the Discharge Route

Confirm that conveyors, chutes and downstream machines are operating without blockage.

Step 3: Inspect the Material

Look for oversized steel, solid parts, long wire or an unusually dense bale.

Step 4: Check the Cutting Chamber

After safe power isolation, inspect for wrapped material, compacted scrap and damaged cutters.

Step 5: Inspect Mechanical Components

Check cutters, fixed knives, reducers, bearings, couplings and fasteners.

Step 6: Check Electrical Data

Review motor current, alarm history, voltage and phase balance.

Step 7: Review Control Settings

Compare the overload threshold, reverse duration and restart logic with the commissioning settings.

This sequence begins with the most common process causes before moving to mechanical and electrical problems.

When the Machine Should Be Stopped Immediately

Stop the shredder and isolate power if any of the following occurs:

  • Continuous reversing without material release

  • Smoke

  • Burning smell

  • Severe vibration

  • Repeated electrical trip

  • Sudden oil leakage

  • Broken cutter components

  • Loud metal impact

  • Rapidly rising bearing temperature

  • Material jammed around an exposed moving component

  • A sealed or hazardous object enters the hopper

Operators should not enter the hopper or cutting chamber until all energy sources have been isolated and secured.

Keep Operating Records

Maintenance becomes easier when the plant records:

  • Material type

  • Bale dimensions and weight

  • Hourly input

  • Reverse cycles

  • Motor current

  • Cutter operating hours

  • Bearing temperature

  • Reducer-oil changes

  • Blockage events

  • Parts replaced

These records help distinguish gradual wear from a sudden material change.

If reversing increases over several weeks under the same feed conditions, cutter wear or mechanical resistance may be developing. If reversing increases immediately after a new scrap batch arrives, the material is more likely to be the cause.

Frequent Reversing Is a Symptom, Not a Diagnosis

Automatic reversing protects a twin shaft shredder from overload. Occasional reversing is normal when processing irregular scrap.

Frequent reversing usually indicates one or more of the following:

  • Excessive feed

  • Dense bales

  • Oversized solid metal

  • Long material wrapped around the shafts

  • Blocked discharge

  • Worn cutters

  • Mechanical resistance

  • Incorrect control settings

  • Unstable power supply

The correct response is to identify the cause systematically, not to disable the protection or raise the current limit without inspection.

Gongyi Haoxing Machinery Factory manufactures twin shaft shredders and complete scrap metal processing systems in China. We also provide feeding conveyors, discharge conveyors, metal crushers, magnetic separators, dust collection and electrical control systems.

When requesting technical support, send a video of the machine operation, photos of the material, motor-current readings and the alarm information. These details help identify whether the issue comes from feeding, material, mechanical components or control settings.

WhatsApp: +86 186 2491 0209

Website: www.hxjx08.com

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This article was edited by Haoxing Machinery from the Promotion Department of the Gongyi Haoxing Machinery Factory Online Department, based on actual tests conducted on 2026-08-29. If quoted, please indicate the source.

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