Jordanian Customer Visits Haoxing Machinery for a Baled Scrap Twin Shaft Shredder Project

Project Overview

A customer from Jordan recently visited Haoxing Machinery to evaluate a twin shaft shredder for processing baled scrap steel. The discussion focused on the actual condition of the customer’s scrap bales, the purpose of primary shredding, feeding arrangements, required capacity, equipment protection and the connection between the shredder and downstream handling equipment.

The customer did not treat the visit as a general factory tour. The main objective was to determine whether a low-speed, high-torque twin shaft shredder could open and reduce compressed scrap steel bales into manageable pieces before conveying, sorting or further processing.

Evaluating the Baled Scrap Before Machine Selection

Baled scrap can vary significantly even when different loads have a similar external size. Bale density, individual bale weight, steel thickness, compression level and the presence of wire, sheet metal or other attached material can all affect feeding stability and cutter load.

During the technical discussion, our team explained that equipment selection should be based on representative bale information rather than the material name alone. Clear photos, bale dimensions, average and maximum weight, material thickness, expected hourly capacity and the required condition after shredding are needed before the cutter chamber, shaft length, cutter thickness, motor power and reducer torque can be finalized.

Factory Inspection of the Twin Shaft Shredder

In the production area, the Jordanian customer inspected the main structure of the twin shaft shredder, including the reinforced frame, cutter chamber, cutter shafts, replaceable cutters, spacers, bearing supports, motors, gear reducers and electrical control system.

The customer paid particular attention to how the machine grips a compressed bale. Two counter-rotating cutter shafts work at low speed and use high torque to catch, tear and open the material. This is coarse primary size reduction. The shredder is not presented as a high-speed crusher and does not rely on a bottom screen to produce uniform particles.

Feeding, Overload Protection and Coarse Discharge

The feeding method was another important part of the visit. Bale dimensions and weight determine whether the project should use a loading platform, grab, chain conveyor or another controlled feeding arrangement. The bale must match the chamber opening, and several heavy bales should not be dropped into the cutter chamber at the same time unless the selected system is designed for that loading condition.

The electrical control system can monitor drive load and stop or reverse the cutter shafts when abnormal resistance is detected. Automatic reverse protection helps release difficult material and reduce prolonged jamming, but it does not replace proper inspection. Thick solid steel blocks, sealed containers, hazardous material and other unsuitable objects must be removed before feeding.

After shredding, the opened material is discharged as coarse and irregular pieces. Actual output depends on cutter width, hook design, shaft spacing, bale density and the original scrap composition. If the customer later requires smaller, screen-controlled material, a separate secondary crusher must be evaluated instead of describing the twin shaft shredder as a fine crusher.

Project Configuration Discussed with the Jordanian Customer

For this project, the preliminary configuration discussed during the visit included a controlled feeding system, twin shaft shredder, discharge conveyor, electrical control cabinet and maintenance access. A magnetic separator or additional downstream equipment may be considered only after the customer confirms the material composition and final processing objective.

The customer also discussed local electrical conditions, installation space, loading height, discharge direction, daily operating hours, spare cutters and parts supply. These details are necessary for preparing an equipment layout and avoiding changes after the machine arrives at the site.

Next Step for the Jordan Baled Scrap Project

Following the visit, Haoxing Machinery will refine the proposal after receiving representative bale dimensions, weight, steel thickness, material photos and the required processing capacity. The final recommendation will define the shredder model, cutter chamber, drive configuration, feeding method and optional downstream equipment according to the customer’s actual scrap stream.

This factory visit allowed both sides to move from a broad equipment inquiry to a material-based discussion. For other baled scrap recycling projects, customers can provide bale photos, dimensions, weight, composition and capacity requirements for a more accurate twin shaft shredder selection.